Privacy & Cookie policy

Grant Advisory and Partner Support Ltd

Last updated: May 2026

1. Introduction

GAPS Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, store, and protect personal data when you visit our website or contact us.

It also explains how we use cookies and similar technologies on our website.

GAPS Limited is registered with the Information Commissioner's Office, registration number ZC166889 

2. Who we are

GAPS Ltd is the data controller for the personal data collected through this website.

If you have any questions about this policy or how we use your data, you can contact us at:

Email: hello@gapsconsult.com

Postal address: 124 City Road, London, EC1V 2NX

3. Information we collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number

  • Organisation name

  • Job title

  • Any information you include in a message or enquiry

  • Technical information such as IP address, browser type, device information, and website usage data

  • Cookie and analytics data, where applicable

We only collect personal data that is relevant to our business activities and website operations.

4. How we collect your data

We may collect personal data when you:

  • Complete a contact form

  • Email us directly

  • Subscribe to updates or marketing communications

  • Browse our website

  • Interact with any cookies or analytics tools used on the site

5. How we use your data

We use personal data to:

  • Respond to enquiries

  • Provide services or information you request

  • Manage our business relationships

  • Improve our website and services

  • Send updates or marketing communications, where you have consented or where lawful to do so

  • Comply with legal or regulatory obligations

6. Legal bases for processing

We process personal data under the following lawful bases, depending on the context:

  • Consent: where you have given clear permission, for example for marketing emails or non-essential cookies

  • Contract: where processing is needed to respond to a request or provide services

  • Legitimate interests: where processing is necessary for our business operations and your interests do not override those interests

  • Legal obligation: where we must keep or share information to comply with the law

7. Sharing your data

We do not sell your personal data.

We may share personal data with trusted third parties where necessary, such as:

  • Website hosting providers

  • Email service providers

  • Analytics providers

  • IT and system support providers

  • Professional advisers, where necessary

  • Regulatory or legal authorities, where required by law

Where we use third-party service providers, we expect them to protect your information appropriately.

8. International transfers

If any of our service providers process data outside the UK, we will take reasonable steps to ensure that appropriate safeguards are in place.

9. How long we keep your data

We keep personal data only for as long as necessary for the purpose it was collected, unless we are required by law to keep it for longer.

Typical retention periods may include:

  • Enquiry data: retained for a reasonable period after the enquiry is closed

  • Client records: retained for the duration of the relationship and any applicable legal retention period

  • Marketing preferences: retained until you unsubscribe or withdraw consent

  • Website analytics: retained according to the provider’s settings and our internal practices

10. Your rights

Depending on your location and the applicable law, you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent where processing is based on consent

  • Request data portability in some circumstances

  • Complain to the relevant data protection authority

If you wish to exercise any of these rights, please contact us using the details above.

11. Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.

12. Cookies

Our website may use cookies and similar technologies to improve performance, analyse site use, and support functionality.

Cookies are small files stored on your device when you visit a website.

Types of cookies we may use:

  • Strictly necessary cookies: required for the website to function properly

  • Analytics cookies: help us understand how visitors use the website

  • Functionality cookies: remember your preferences and settings

  • Marketing cookies: may be used if we run advertising or track campaign performance

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage or withdraw cookie consent at any time through the cookie banner or your browser settings.

13. Third-party services

Our website may include content or services from third parties, such as:

  • Embedded forms

  • Analytics tools

  • Social media links

  • Video or content embeds

  • These third parties may collect data about your use of the website in accordance with their own privacy policies.

14. Changes to this policy

We may update this privacy and cookie policy from time to time. Any changes will be posted on this page with an updated date.

15. Contact us

If you have questions about this policy or how we handle your data, please contact:

Grant Advisory and Partner Support Ltd

Email: hello@gapsconsult.com

Address: 124 City Road, London, EC1V 2NX